- Plan for training seasons and track the progress of action plan implementation.
- Create, update and reconcile target audience trackers and ensure all current staff and new joiners are attending and completing their mandatory courses.
- Manage virtual sessions and ensure their efficient and interactive implementation
- Consolidate feedback from evaluations and produce relevant reports accordingly, update relevant trackers, and share evaluations with instructors.
- Create and update completion reports and maintain defaulters’ sheets accordingly.
- Review and control data needed for analysis, budgets, and forecasting & assist in creating new budgets where needed.
- Document processes and procedures to streamline course coordination for compliance and reporting purposes
- Coordinate the participation of instructors and their train-the-trainer completion
- Coordinate material creation and elearn courses development
- Report defaulters who failed to complete mandatory training for leadership
- Prepare LPOs and expense reports
- Manage and review all Professional Qualifications membership applications and data for students and ensure alignment with LoS PQ policy.
- Track progress of Professional Qualifications, book exams, review and approve study leave requests, and track results.
- Act as a country lead and main point of contact for all LoS-related activities.
- Support improvements in the L&D department, specifically the increased delivery of standardized services.
- Look for areas of continuous improvement across the Learning & Development function.
- Promote collaboration, trust, and improvement between team members and across the team.
- Demonstrate a culture of continuous learning within the Learning & Development team and benchmark against best practices in the L&D industry and country-specific
- Act as a key resource and liaison to other functional areas of the business, building cross-functional relationships as needed.

- Supervise the overall operations of the training department in Dammam Station which contains more than 894 employees
- Contribute to development and implementation of the Training Academy's plan, policies, procedures, budget, and processes.
- Supervise and monitor the training delivery and ensure its conformance with the Training Manual.
- Development of training plans to ensure employees acquire the skills, knowledge and abilities needed for effectively carrying out their current or future job roles and ensure compliance to regulatory standards.
- Ensure training delivery in accordance with leading practices and industry regulations and requirements.
- Sets up the training schedules and participant registration in conjunction with other functions.
- Conduct quality monitors and provide metrics, analysis, and follow-up training for employees.
- Provide professional development support and perform periodic performance reviews for direct subordinates based on the company's Performance Management System.
- Collaborate with the Human Resources Function for the recruitment of talent within the Training Operations Section.

In this position, I am responsible for the following duties and tasks:
- Managing employee relations
- Implementing employees' development plans
- Managing inside kingdom courses
- Managing out-of-kingdom courses
- Managing and implementing specialized courses
- Designing and conducting corrective-based maintenance courses
- Reporting employees' development plans status, training budget, and factory acceptance test assignments on a monthly basis
- Extracting and analyzing talent management system reports such as performance planning and reviews and development plans

In this position I am responsible for the following tasks:
- Creating the vision that we want for our customers
- Building and leading the company team
- Creating and keeping a close eye on the company KPIs
- Managing finances
- Conducting early marketing and promotion for the products
- Creating business plans and important document